WhatsApp Chat GPL v7.3.8 – Quadlayer

WhatsApp Chat GPL Overview

The WhatsApp Chat GPL plugin for WordPress allows website owners to integrate a direct WhatsApp chat feature on their site, enabling visitors to contact you with just a click. This plugin enhances customer service by providing an easy and fast way for users to reach out to your business through WhatsApp, improving communication and response times.

Key Features of WhatsApp Chat GPL

1. Multiple Team Member Accounts

• Unlimited Agent Accounts: Add as many team members as needed, each with their own WhatsApp number and label to specify different support areas (e.g., sales, customer support, technical help).
• Agent Customization: Each agent can have their own chatbox interface, making it easy for users to start conversations with the right department.

2. Chatbox Interface for Each Agent

• Direct WhatsApp Messaging: Users can type their first message directly into the chatbox for each agent. Once they hit send, they will be redirected to WhatsApp (web or app), depending on their device.

3. Custom Welcome Message

• Personalized Greetings: Set a custom welcome message for each agent that will be displayed in the chatbox, making the interaction more personal and inviting.

4. Custom User’s Message to Agent

• Preset Messages: Allow you to set preset messages that users can send to each agent or role available, streamlining communication.

5. User’s First Message

• Free Text Entry: Users can freely type their first message before sending it to the agent’s WhatsApp, giving them the flexibility to ask specific questions.

6. Customizable Design

• Color and Layout Customization: Use the WordPress live customizer to change the colors and layout of the WhatsApp button and chatbox, ensuring it fits with your website’s branding and aesthetic.
• Multiple Button Styles: Choose from over 40 custom icons to display the WhatsApp button, and decide between a circular or rectangular button design.

7. WPML Compatibility

• Multilingual Support: If your site is multilingual, the plugin supports WPML, allowing you to customize text for different languages. You can also show or hide WhatsApp accounts based on the user’s language.

8. Page Targeting

• Target Specific Pages: You can display the WhatsApp button on specific pages, posts, or categories, ensuring that users can reach out at the most relevant moments.

9. GDPR Compliance

• Privacy-Friendly: WhatsApp Chat is fully GDPR compliant as it does not store any personal data, ensuring that your site remains in line with privacy regulations.

10. Button Availability Time

• Custom Availability Hours: Set specific hours during which the WhatsApp button is available for users to contact you, based on a custom timezone.

Benefits of Using WhatsApp Chat GPL

1. Instant Communication: Allows users to contact you directly via WhatsApp, providing a seamless and fast way to engage with your audience.
2. Multiple Support Channels: With multiple agents and support areas, users can easily find the right person to talk to, improving the efficiency of your customer service.
3. Personalized Interaction: The custom welcome message and preset messages allow you to offer a personalized experience for each user.
4. Customizable Appearance: Adjust the look and feel of the WhatsApp button and chatbox to match your website’s branding, ensuring a smooth integration with your design.
5. Multilingual Support: Ideal for websites with a global audience, as it supports multiple languages through WPML integration.
6. Enhanced Customer Service: With the ability to set availability hours, you can manage when your team is available to respond to users, ensuring a well-organized support system.
7. GDPR Compliant: The plugin respects user privacy by not storing any personal data, making it a secure option for GDPR-compliant websites.

Conclusion

WhatsApp Chat GPL is a must-have plugin for businesses looking to improve their customer service and engagement on WordPress. By allowing visitors to contact you instantly via WhatsApp, you can provide real-time support, enhance communication, and boost customer satisfaction. With features like multiple agent accounts, custom messages, multilingual support, and full customization options, this plugin ensures a seamless and personalized experience for both users and site administrators.