Tessera Theme GPL v2.7.2 – Knowledge Base & Support Forum WordPress Theme

Tessera Theme GPL Overview

Tessera Theme GPL is a modern and feature-rich WordPress theme designed for creating a knowledge base, support forum, and help desk. Whether you’re building a self-service support system, a forum for user interaction, or a ticketing platform for customer support, Tessera provides the tools to create an efficient and professional online help center.

Key Features of Tessera Theme GPL

1. Knowledge Base & FAQ

• Create a self-serve library of information for your products or services.
• Help users find answers to common questions without contacting support.
• Includes a like/dislike rating system and social media sharing for articles.

2. Support Forum

• Fully compatible with bbPress, the leading WordPress forum plugin.
• Enables users to interact, share knowledge, and resolve issues collaboratively.
• Features like solved topics, best answers, private replies, and report content streamline forum management.

3. Support Ticketing

• Seamless integration with Awesome Support, a versatile helpdesk plugin.
• Users can submit tickets via the front end, while agents respond from the back end.
• Import tickets from platforms like Zendesk, Helpscout, and Ticksy.

4. Online Shop

• Compatible with WooCommerce for setting up an online store.
• Sell products, services, or support plans directly through your site.

5. Customization Options

• Built with Elementor Page Builder, featuring 12 custom Elementor widgets.
• Includes live customization options via WordPress Customizer.
• Made with Bootstrap 4 for a responsive and clean design.

6. Advanced User Features

• Live Search: Instant search results while users type their queries.
• Advanced bbPress User Profiles: Enhanced profiles with custom role names and badges.
• Quote Replies: Allow users to quote specific replies for clarity.

7. Additional Features

• Premium FAQ Plugin included, valued at $15.
• Front-end login form for seamless user experience.
• Fast CSS masonry grid layouts for modern aesthetics.
• MailChimp for WordPress integration for email subscriptions.
• Compatible with Contact Form 7 for creating custom forms.
• Supports RTL (Right-to-Left) languages.

8. Optimized for Performance

• Crafted with SEO and speed in mind.
• Clean, developer-friendly code ensures smooth functionality.
• Fully responsive and mobile-friendly for all devices.

9. One-Click Setup

• Includes a one-click demo import feature for quick setup.
• Translation-ready with a .pot file for multilingual support.

Who is Tessera Theme GPL For?

Tessera is ideal for businesses and organizations looking to create:

• Knowledge bases for self-service customer support.
• Support forums for community interaction.
• Help desk platforms for ticket-based support.
• Online stores for selling products or services.

Why Choose Tessera Theme GPL?

Tessera stands out with its seamless integration of knowledge base, forum, and ticketing functionalities. Its modern design, advanced user features, and compatibility with popular plugins like Elementor, bbPress, and WooCommerce make it a top choice for building a comprehensive support system. Whether you’re running a small business or managing a large organization, Tessera helps you streamline support, enhance user experience, and reduce operational strain.